One of my biggest mistake for 2007

2007 is fairly a good year for me. My team almost hit our SGD 5 million target. During this period, we found and trusted a valve company to supply 80% of our valves. Our trust is merely based on a good looking paperwork and good paint job. No valve test, factory inspection or third party recommendation.

Just like a well timed bomb, the trust exploded into tiny pieces on week 50. Two weeks before end of the year. All the valves have installation-issues and 60% of the valves have stem leakage.

We cut the story short. Our customer cancelled all the existing and future orders worth hundreds thousands dollars. The management had to force the supplier to refund the payment. It was hell.

Cutting the story shorter, I was on reservist. I came back on time to see the valve testing